Privacy policy

We collect only what we need to run the service:

• Order details — your name, email, brand name, website, creative direction and any files you upload, so we can produce and deliver your video ads.
• Subscription email — if you join our mailing list, we store your email address to send occasional updates.
• Payment information — payments are processed by Stripe. We never see or store your full card number; Stripe handles it under its own privacy policy.

We do not sell your personal information or send marketing text messages. We use Cyberpro for site monitoring and lead tracking. Our acknowledgement cookie remembers that you've seen the cookie notice; it does not itself track browsing — see our cookie information page.

Order updates and delivery happen over email, and subscribers receive occasional news from us. Every marketing email includes a way to opt out, and you can unsubscribe at any time by replying to any email we send. We only email people who placed an order or explicitly subscribed.

Your order details are used to produce your ads, communicate with you and track submitted leads. Access is limited to service operations. We keep order records for as long as needed to provide the service and meet legal or accounting obligations, then delete them.

• Stripe — payment processing (Stripe privacy policy).
• Email delivery provider — sends order confirmations and updates to your inbox.
• Cyberpro — provides site monitoring through a script loaded on every page. After a successful newsletter or order submission, we also send Cyberpro your email address, the form identifier and, if collected, your name and submitted notes or website. Full card details are not included in these lead reports.
• Hosting provider — serves this website and stores the data described above.

You can ask us at any time to access, correct or delete the personal information we hold about you. Depending on where you live (for example under the GDPR or CCPA/CPRA), you may have additional rights, including the right to portability and the right to opt out of the sale of personal information — which we never do. Reply to any email we've sent you and we'll respond within 30 days.

VydioAds is a business service and is not directed at children under 16. We do not knowingly collect personal information from children.

If we change this policy we'll update this page and the date below. Questions about privacy? Reply to any email we've sent you and we'll get back to you.